Most Popular Compliance Content
Reg E and mobile payments
09/24/2023
Our customer received a call telling them their CashApp account was compromised, and they needed to verify the password. After they did this there were several authorized CashApp transactions. Can we tell the customer they have to resolve the issue with CashApp?
Kick off January 1, 2024?
09/24/2023
Is the beneficial ownership national registration set to commence on January 1, 2024?
Error Claims and Provisional Credit
09/17/2023
A customer purchased KETO Bites and states the cost was $39.99. She immediately received an invoice along with charges to her account for the amounts of $59.99 and $239.99, not for the $39.99. Does provisional credit need to be given for those amounts and is the dispute considered fraud?
Info for Filings of a Marijuana Limited SAR
09/17/2023
I am looking for guidance on what information to include on subsequent filings of a Marijuana Limited SAR. I followed the guidelines on Fin-2014-G001 for the initial SAR - and now have a 90 day coming due. I'm looking for any suggestions or documentation?
Where must what sign be?
09/10/2023
I am looking for regulations or guidance on signage/poster needing to be displayed in financial centers. We have an all-in-one compliance poster that includes Funds Availability, CRA Notice, Home Mortgage Disclosure Act Notice, Equal Housing Lender Notice, Equal Credit Opportunity Act Notice, and CIP Notice. I am looking for guidance on where this poster can and can not be posted in a financial center.