Most Popular Compliance Content
Send E-SIGN with Disclosures
11/15/2020
What is demonstrable consent and can we do that with new account disclosures we email the new customer?
Risk Rating on Customer Opening New Saving Acct?
11/15/2020
Should we complete a risk rating on a customer opening a new saving account, as an example, or how are the accounts selected that this is completed on, i.e. based on what criteria?
SARs Submitted to FinCEN Data Breach Leak
11/08/2020
Is there a way to know if any SARs submitted to FinCEN by my institution were among those leaked in the recent data breach?
Aggravated ignorance doesn’t void a Reg E claim
11/08/2020
Why can't we hold a customer or member liable for having the PIN with the card?
Handling Reg E claims on older transactions
11/01/2020
If an EFT claim is made long after the statement is sent showing the transaction, the rules of investigation don't apply. So why do we investigate any of these claims?