Most Popular Compliance Content
Marketing Retention
02/23/2004
How long must I keep marketing and advertising information?
Retention Period on Home Equity Loan Files
02/23/2004
What is the retention period for home equity loan paid files and/or denied files?
Timing for Hold Notice
02/16/2004
We had a situation recently when a customer sent a relative to make a deposit into their checking account. The deposit had a large out of town check in the deposit. The teller neglected to place a hold on that item at the time of deposit; however, I thought we could send the hold out within 24 hours, since the person making the deposit was not on the account. Another employee disagreed, stating that the deposit was made in person, therefore the funds availability hold notice should have been given at the time of deposit. What is your opinion?
Automated File Transfer for Cash Management Services -- Tumbleweed
02/16/2004
We want to offer our corporate and commercial banking customers the automated cash management services that big banks provide to their most valuable wholesale customers. Since FTP doesn't meet GLBA and other regulations for privacy and auditing, how can we automate the file transfer process and provide electronic payment and reporting services to our customers?
AML Certificate Number
02/16/2004
We have a customer that wants to have funds sent from an international account into his account here, a US bank. In trying to set up the transfer, the international bank requires an anti-money laundering certificate number. It is a mandatory field. Can you explain what certificate they are referring to?