Most Popular Compliance Content
Disclosing the Military APR
02/28/2021
Do we have to disclose the actual MAPR to all borrowers?
Printed Disclosure by Mail?
02/28/2021
If a customer requests a remittance wire transfer while in the bank, but then decides they can't wait for the printed disclosure, can they leave and we provide the disclosure to them orally, provided we send them the receipt by mail?
Are CSR emails to customers "ads?"
02/28/2021
Does CAN-SPAM apply to those emails sent by platform employees to let their preferred customers know of new rates, etc.?
Felony Moments and BSA
02/28/2021
If the customer asks me a question on structuring is that reportable on a SAR?
Attempts and SARs?
02/21/2021
If the customer attempts mortgage fraud should we tell BSA?