12/04/2022
Since some employees have used social media for years without a problem, I guess I don’t understand why there is concern now about risks. What risks are there?
12/04/2022
What is the bank depositor fee that the CFPB suggests may be an unfair act or practice?
11/27/2022
Can a bank be liable for encouraging employees to solicit responses to a contest benefitting a local charity with links posted on their personal social media pages?
11/27/2022
What is the FDIC’s concern about multiple NSF fees?
11/20/2022
Can our bank prohibit (or strongly discourage) employees from listing their bank name on their personal Facebook page?
11/20/2022
What is meant by “multiple presentments” of an item?
11/13/2022
Do you have to display "Member FDIC" on Facebook posts if you are simply saying "Check out this new checking product" and provide readers with a link that takes them to a page with full disclosures?
11/13/2022
What are examples of “must pay” items that a bank may subtract from an account’s available balance?
11/06/2022
Our new marketing director believes we have to be on Facebook, Twitter and other social accounts, and believes having employees writing and making the posts will make us more transparent and friendly to our customers. What risks do we face with all-employee access?
11/06/2022
When customers' deposit stolen checks and send money from the account to themselves or other people through Cash App, Venmo rtc., can we file the Reg E dispute on behalf of the bank to pull those funds back since the member is attempting to use a stolen item to steal money from another person and launder it through us? Basically we would pull all laundered funds back from the stolen item or items.
