Most Popular Compliance Content
Unchecked fee income practices with NSF and Overdraft Fees are a HUGE UDAAP issue.
04/23/2023
Has your FI reviewed and adjust fee income for Overdraft and NSF items?
Ledger balance vs. available balance
04/23/2023
Do you know how your automated overdraft program set up? Which balance is being used to determine the paying of NSF items and the fees charged?
First Steps for Fair Banking
04/23/2023
Where does a fair banking program start?
Commercial loans are fair lending issues
04/21/2023
How does fair lending impact commercial loans, which is not “consumer protection” controlled?
Do your new account and TISA disclosures contain subjective and/or unclear language in how overdrafts are processed and handled at your FI?
04/16/2023
FIs that have not taken the time to look at fees through the customers eyes run the risk accusations of illegal junk fees, abusive practices, and unfair standards to consumer.