Most Popular Compliance Content
Zelle claims – not happy with the merchandise
09/11/2022
We have had quite a few clients that willingly send funds through Zelle to purchase merchandise and never receive it. To us this is not a REG E claim since they authorized the transfer. Is this correct?
Truth in Savings on business accounts? Not required.
09/11/2022
Do we give out Regulation DD disclosures on business accounts?
Requesting Gender Info for Deposit Accounts
09/04/2022
Is it okay to request gender information on deposit application?
Frequency of policy approval
09/04/2022
How often should we approve our policies?
Reaching P2P vendors for transfer details
09/04/2022
How do we reach a P2P vendor for investigative information when we don't have a real agreement with that vendor? We've been unable to reach them.