Bankers' Hotline, Volume 22, Number 4
In reaction to increased fees and decreased customer service, consumers are switching banks - a trend that smaller banks and credit unions are benefitting from.
The FDIC is seeking topics that financial institutions would like have covered in upcoming teleconferences .
In The News
- Group Addressing Email Risks
- FTC Holding Mobile Payments Workshop
- MasterCard Joins Push for EMV
- Billions Lost in Overdraft Revenue
- Leaving PINs to Customers is Boon to Thieves
- Advertising Through ATMs
- NFC Developments in the Works
- Social Media Activity Increases Risk
- Mobile Banking by 2016
- Financial Trash Talk
"You Are Your Cash..."
Beware of Fraudulent Income Tax Schemes
'Tis the season for tax fraud! The IRS's "Dirty Dozen" - the most common tax-related scams - and more tax fraud schemes are peaking this time of year. Make sure your staff are on the alert.
Consumers are facing a bewildering onslaught of mixed messages about whether it's best to use debit or credit cards.
One online payments company offers a way for consumers to make offline purchases that are billed to their mobile phone account.
From the editor's desk
A Data Breach is Everyone's Concern
A data security breach can disrupt business operations, damage brand reputation and customer relationships, and more. Having a plan in place to evaluate every potential breach and notify your customers in the event of a breach is not only good practice - it's required.
Questions & Answers
- Executive Director:
- Barbara Hurst
- P. Kevin Smith, CPP
- Contributing Editor:
- Genilee S. Parente
- Board of Advisors:
- John S. Burnett
Peter G. Djinis, Esq.
Lucy H. Griffin
Mary Beth Guard, Esq.
Robert G. Rowe, III, Esq.