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Bankers' Hotline, Volume 22, Number 9

September 20, 2012

Bank Technology: Times They Are A-Changin'

by Genilee Parente

With a shift in focus on customers' expectations and changing needs, technology is enabling financial institutions to take a multi-channel approach to serving their customers.

New Mobile Payments Committee

by Genilee Parente

Industry-wide solutions to the complexities and interoperability issues related to mobile payments will be the focus of a new mobile payments committee.

In The News

Statistics, Facts, & Such

Technology Update
HID Announces a New Identity Verification Product

Training Page
The Civil Safe Harbor: Still Use It (Correctly) or Lose It!

by John Byrne, Exec V.P., ACAMS

The key to any safe harbor claim is a structured (and documented) process for filing Suspicious Activity Reports...and training is the key for filing accurate and timely SARs.

The Mobile Payments Battle Continues

Everyone, it seems, is jumping on the mobile payments bandwagon.

FDIC Warning About Fraudulent Investors

Fraudsters are targeting financial institutions with false investment schemes.

From the editor's desk
Fight for that Budget

by P. Kevin Smith, CPP

When you go into this year's budget meeting, be prepared to fight for those security training dollars

War Stories

Questions & Answers

Other Bankers

Executive Director:
Barbara Hurst
P. Kevin Smith, CPP
Contributing Editor:
Genilee S. Parente
Board of Advisors:
John S. Burnett
Peter G. Djinis, Esq.
William Gearin
Lucy H. Griffin
Mary Beth Guard, Esq.
David McGuinn
Robert G. Rowe, III, Esq.
Barry Thompson
Dana Turner
Andy Zavoina

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