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Bankers' Hotline, Volume 21, Number 5

May 24, 2011

And Now for a Bright Spot...

by Genilee Parente

Consumer sentiment toward retail banks has finally reversed its downward spiral and shown some improvement for the first time since the economy soured.

FBI Issues Alert on Wire Transfers

by Genilee Parente

Be on the alert for customer transactions involving transfers to China trade companies.

In The News

Statistics, Facts, & Such

Technology Update
Social Security Number Randomization

Training Page
Prevent Losses Through the Investigative Process

by P. Kevin Smith, CPP

Identifying and correcting control weaknesses is the most valuable part of the investigative process.

Small Business and Banks Losing to Fraud

What are you doing to protect your business customers and your institution from the growing problem of fraud?

Blogging with the Feds

Federal agencies are using social media to communicate with consumers

From the editor's desk
Identity Theft Can Be Prevented

by P. Kevin Smith, CPP

Identity thieves are out there, along with most of your customers' personal data. Keeping an eye on who's eyeing their sensitive data can go a long way in preventing ID theft.

War Stories

Questions & Answers

Other Bankers

Executive Editor:
Barbara Hurst
P. Kevin Smith, CPP
Contributing Editor:
Genilee S. Parente
Board of Advisors:
John S. Burnett
Peter G. Djinis, Esq.
William Gearin
Lucy H. Griffin
Mary Beth Guard, Esq.
David McGuinn
Robert G. Rowe, III, Esq.
Barry Thompson
Dana Turner
Andy Zavoina

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