Compliance Action, Volume 21, Number 11

Untangling the FCRA Web (3 Action Steps)

by Patti Blenden

Reviewing the key elements of the Fair Credit Reporting Act and how they affect creditors and information users can be beneficial to understanding and managing the FCRA.

Action Training
Key Retail Sales Practices and Compensation (Chart)

by Patti Blenden

As you identify opportunities to use consumer data to facilitate cross-selling, make sure you are aware of the existing laws and regulations impacting most financial institutions.

Compliance Notes

• FinCEN Advisory on Email Schemes
• National Cyber Security Awareness Month
• OFAC Sanctions Update
• OCC Bank Supervision Plan
• FDIC's Community Bank Mortgage Resource

Compliance Calendar

In the Editor's Opinion
UDAP/UDAAP: Consumer or Commercial Customers?

by Patti Blenden

With the recent high-profile case against one of the largest banks in the U.S. shining the spotlight on ethical sales practices, it's a great time to review the reign of UDAP and UDAAP as protector of consumer and business customers.

Compliance Q & A

• Requirements for Closing Disclosure Sent Via Email
• Disclosure Requirements for HSAs
• SCRA vs MLA Coverage
• MLA and Overdraft Payment Arrangements