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Compliance Action, Volume 16, Number 7

July 13, 2011

ADA: Compliance Standards Evolve (6 Action Steps)

By Lucy Griffin

Times, techniques and technology have changed a lot over the last twenty years since the Americans with Disabilities Act of 1990 was passed. Your policy, program, and systems for ADA compliance may need a refresher.

ADA: Using the Accommodations You Provide (3 Action Steps)

By Lucy Griffin

Your ADA compliance program must provide accommodations according to the needs of and resources available to each consumer with a disability.

Action Training
Policy Page: ADA Policy Elements (Chart)

By Lucy Griffin

To ensure your institution's compliance with the Americans with Disabilities Act, keep up on new regulations and new developments in accommodation tools and resources, and make sure you have an updated policy in place.

Compliance Notes

Compliance Calendar

In the Editor's Opinion
What is the Value of a Loyal Customer?

By Lucy Griffin

Success isn't measured simply by the 'bottom line' but should take into consideration the overall value of long term relationships with customers.

Compliance Q & A

Guidance or Regulation

Ignoring guidance because it's not a regulation could be hazardous to your compliance program.

Executive Editor:
Lucy H. Griffin, Esq.
Board of Advisors:
Patti Blenden
John S. Byrne, Esq.
David Battle
Robert P. Chamness
David Dickinson
Phillips G. Gay, Jr.
Barbara Hurst
Robert G. Rowe, III, Esq.
Michael D. Maher
Andy Zavoina

Compliance Action

Bankers' Hotline

Compliance Action