Most Popular Operations Content
Challenges of fulfilling subpoenas for check payments
03/30/2025
What challenges do banks face when fulfilling subpoena requests for check payments?
Getting ID info when cashing on-us checks
03/30/2025
When a non-customer comes in to cash an on-us payroll check, we take their information from their driver's license or state-issued ID and enter it into our system. Are we legally able to ask for their Social Security number, considering they are non-customers?
Account service agreement for MSB accounts
03/23/2025
I need suggestions for preparing an account service agreement for MSB accounts. We have a questionnaire attached to our applications to confirm transactions, etc., but lack a true service agreement beyond our standard commercial account agreement.
Lockbox digital portal
03/23/2025
What is a lockbox digital portal?
Extended OFAC records retention period
03/16/2025
My question is about the new OFAC retention rules effective March 12, 2025. What records are covered? Will OFAC checks at new account opening need to be kept 10 years now or is the new rule just for hits and blocked property?