Most Popular Operations Content
Question & Answer
01/01/1999
Question: We just had a forged endorsement claim come in and I'm confused as to who should pay whom. The maker of the check is our customer.
Survey Finds Many CEOs Involved in Customer Relationship Management
01/01/1999
Many CEOs are making customer relationship management a priority, according to survey results released by Exchange Applications, Inc.
Statistics, Facts, & Such
01/01/1999
Instead of carrying cash for the collection plate, church-goers in Madrid, Spain can swipe their credit cards on the machine installed in the back of the church to make their donations.
ABA Bidding to Become Trusted Third Party
01/01/1999
ABA has launched an electronic commerce subsidiary it hopes will serve as a trusted third party for bank customers seeking security in Internet banking.
Stupid Robber Tricks
01/01/1999
One bank robber was caught in Nebraska by a state trooper who pulled him over for going 7 miles an hour over the speed limit.