Most Popular Operations Content
APSN ATM/POS transactions and overdraft fees
07/21/2024
Our institution has chosen not to charge NSF fees on ANY ATM/debit card transactions whether they are one time or recurring. Having said that, if we are in an APSN situation at end of day and the account is now overdrawn, we DO charge an Overdraft Fee (even if the only item causing the overdrawn balance is the ATM/Debit card transaction). Would this be perceived at UDAP/UDAAP? Additionally, both NSF fees and OD fees are the same amount.
Commercial lender report examples
07/21/2024
What are some examples of commercial lender reports?
Factors that impact a branch transformation strategy
07/21/2024
What factors impact a financial institution’s branch transformation strategy?
Rule requiring collateral inspection
07/14/2024
What regulation does collateral inspections fall under?
Notifying customers of summonses and subpoenas
07/14/2024
Are we required to give the customer a letter stating they have the right to quash the motion on summonses and subpoenas with the exception of Grand Jury?