06/26/2016
Do we have to run the same Customer Identification Program on beneficial owners that we do on consumer accounts?
06/05/2016
How do we verify that the beneficial owner actually holds a 25% ownership interest in the corporation opening an account at our bank?
05/29/2016
When is compliance with the new due diligence regulation required?
04/10/2016
Do you see a problem with marketing and/or encouraging our customers to “opt-in” for overdraft protection?
12/12/2015
Where would I find the currency conversion language/rates that are required in the initial EFT Disclosure? Does it have to include specific fees that will be charged (for example a .9% Cross Border fee) or is the general information that a fee will be charged sufficient?
11/22/2015
Is there a rule that requires banks to order checks with a 101 starting number for a new account?
We include the new account month and year next to the account holder name. I
am located in Illinois.
11/15/2015
What documentation should be requested when opening a Public Fund Entity account in Texas? We have come across some entities which do not want to
provide IDs for the signers, but our policy states we need them.
10/18/2015
Our revised signature cards require us to indicate whether a corporation is an "S" or a "C" and the tax classification of an LLC (C corp, S Corp or Partnership.) Why is this information pertinent for a deposit account?
09/27/2015
If a guardianship account requires a court order for a withdrawal is this normally noted in the styling in the legal title of the account or is a special alert message sufficient?
09/27/2015
In the state of North Carolina, what is the wording needed to go in a POA to enable an attorney-in-fact to act on behalf of a sole trustee? Example: a husband is grantor and sole trustee. He wants his wife, who is his attorney-in-fact, to be able to sign on a bank account for the trust.