Most Popular Operations Content
Bank counsel review of policy and procedures
03/10/2024
Why should we ask bank counsel to review our policies and procedures on handling garnishments and summonses? Doesn’t that just add costs to the effort?
Reg E and buyer’s remorse
03/10/2024
If a consumer purchased tires and later claimed they were defective and they filed a Reg E claim, but refused to go back to the merchant, can we deny his claim?
Must ACH authorizations be in writing?
03/10/2024
Does there always have to be a written authorization for an ACH transaction affecting a consumer’s account?
Failure to file BOI results in BIG penalties
03/10/2024
What penalties do individuals face for violating BOI reporting requirements?
EFTs & Aggravated Ignorance
03/03/2024
Why can't we hold customers liable for carrying their PIN with their card?