Most Popular Operations Content
Notice on Account Freeze, Levy or Garnishment?
03/01/2010
Is a bank required to notify a customer that a hold is being placed on his account when a freeze, levy, or garnishment is received?
Expired Stop Pay
02/22/2010
A customer recognizes a check posting to their account that is stale dated (over a year old). The customer replaced the check at that time, but did not issue a stop order which would have expired now anyway without a renewal. Can we return the check if the item was paid fours day ago?
Member FDIC in Small Print
02/22/2010
Every month I receive an envelope of coupons and ads in the mail. I noticed a competing bank’s ad for opening savings/deposit accounts. At first I didn’t see Member FDIC. I finally found it the in the last sentence at the very bottom of the disclosures in very small print. Does the size of the print matter?
The Card Act & Credit Card Advertising
02/22/2010
We want to know how the term "fixed" in the Card Act affects our advertising of a credit card. If we advertise a credit card, must we disclose a time period that rates will be effective, such as twelve months, or because we will be required to send out a forty-five day change in terms notice, can we advertise without an effective date?
Bank Sponsored Event & Member FDIC
02/22/2010
Our bank logo doesn’t include Member FDIC verbiage or the FDIC logo. If we are sponsoring or co-sponsoring a local event, such as a charity fund raising, do we have to have Member FDIC by our logo on the signage promoting the charity event?